Shipping


At the moment, we only offer delivery within Ireland, but we are working on expanding to more countries.


We are pleased to inform you that we offer free shipping on all orders, regardless of the amount. Whether you order one item or several, you won’t pay any shipping costs.



As soon as your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order by clicking the button in the shipping confirmation or by entering your track & trace number on the following page: https://fashdup.myshopify.com/apps/parcelpanel.


Our processing time is 1–2 business days. Once your package has been shipped, you can expect a delivery time of 5 to 10 business days. We do our best to get your order to you as quickly as possible, so you can start enjoying your new fashion items soon!

Returns


You can return your items within 30 days of receiving them. To ensure a smooth return process, we recommend reading our return policy, which you can find in the footer of our website. If you wish to request a return, simply send us an email. Our team will be happy to assist you and guide you through the return process.


Please contact our customer service as soon as possible with your order number and photos of the damaged item. We will of course ensure an appropriate solution.



You can exchange items by returning them according to our return procedure and placing a new order for the desired item. To get this started, you can write to us at support@fashdup.shop

Other questions


If you wish to cancel or change your order, please contact our customer service as soon as possible. We can only make changes as long as the order has not yet been processed.


Enter your discount code in the designated field during the checkout process. The discount will automatically be deducted from your total amount.

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We accept various payment methods, including American Express, Apple Pay, Mastercard, Visa, and Maestro. You can see the available options during the checkout process.


Check our size guide on the product page to find the right size for your body type. If you are unsure, feel free to contact us for advice.


Yes, we offer gift cards. Please send an email to: support@fashdup.shop


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We take your privacy seriously. Please read our privacy policy to understand how and why we collect, use, and protect your personal information.